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Exam Code: HP3-C36
Exam Name: HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer Service and Support
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HP HP3-C36 Test Questions 20 Q&As
Updated: 2014-08-10
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Exam Code: HP2-H32
Exam Name: Selling HP Client Virtualization Solutions Exam
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HP HP2-H32 Exam Prep 89 Q&As
Updated: 2014-08-10
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NO.1 Which business concern is common with call centers?
A. The need for as much computing power as possible
B. The need to minimize disruptions
C. The need for the mobility of wireless connections
D. The need for strong security and assured compliance
Answer: B

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NO.2 If your customer is already considering client virtualization, which fact should you consider?
A. The customer is likely expecting you to cone in with the lowest price.
B. The customer has already made their decision, and your job is to change their mind to go with HP .
C. The customer has already decided that HP can only provide hardware.
D. The customer likely has engaged a consulting and services provider to help with planning.
Answer: B

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NO.3 How is the HP sales approach different from common competitive approaches?
A. After Identifying the opportunity, the HP sales approach installs a trial solution to demonstrate
the value proposition before closing the sale
B. After identifying the opportunity, the HP sales approach engages other resources to help win the
sale before conducting pre-work analysis research, discovery, and qualifications
C. After identifying the opportunity, the HP sales approach closes the sale before taking further
D. After identifying the opportunity, the HP sales approach conducts pre-work analysis research, it
discovery and qualifications before engaging other resources
Answer: D

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NO.4 What does HP TeamTalk do as part of the HP Easy Tool suite?
A. provides a simplified solution for the customer to maintain and distribute thin client images
B. enables the customer to support legacy terminal operations
C. helps to make HP thin clients into HP zero clients that use the intelligence of the server to drive
the thin client
D. enables administrators to check on the health of each managed thin client using central console
Answer: B

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Reference:
http://h10010.www1.hp.com/wwpc/pscmisc/vac/us/product_pdfs/HP_TeemTalk_Data_Sheet_050
410.pdf

NO.5 Which feature is a hallmark selling point for HP t610 and t610 plus series thin clients?
A. Competitively priced mid-range thin client
B. Configuration-dependent operation system
C. Flexibility of operating systems
D. OS-dependent protocols
Answer: D

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NO.6 What should you keep in mind about the key players in the customer's decision process?
A. They might be different from those with whom you have associated in the past.
B. Their main concern is a fast and seamless transition throughout the process.
C. They care only about overall costs associated with the new infrastructure.
D. They are the only people in the company you should talk to In terms of needs.
Answer: C

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NO.7 Why is the process of choosing a thin client much easier with HP than with Dell Wyse and
other competitors?
A. Because HP offers flexible thin clients that enable customers to use one model for a variety of
operating systems
B. Because HP thin clients are much less expensive to buy than any comparable thin client on the
market
C. Because HP offers the most comprehensive line of thin clients on the market
D. Because HP offers a much smaller line of thin client models that cover a wider range of features
Answer: C

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NO.8 Which resource is available to help you recommend an HP client virtualization solution that
meets the needs of your customer?
A. HP R&D reference architectures
B. HP thin client user guides
C. HP foundational care support
D. HP total care support
Answer: A

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