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Exam Code: C2010-040
Exam Name: IBM SmartCloud Control Desk V7.5 Change Configuration Release Management Implementation
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Exam Code: M2010-719
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NO.1 Why is a problem record created?
A. To capture and resolve requests from users
B. To capture an unknown, underlying cause of one or more incidents
C. To capture any event that is not part of the standard operation of a service
D. To capture any queston or matter involving doubt, uncertainly, or difficultly
Answer: B
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NO.2 What is the difference between an Actual Configuration Item and a Configuration Item (CI)?
A. There maybe an active Change created against the CI.
B. There must be an active Change created against the CI.
C. There may be an active Change created against the Actual CI.
D. There must be an active Change created against the Actual CI.
Answer: A
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NO.3 What are two virtual machine images that must be deployed to implement the IBM
SmartCloud Control Desk VM Image solution? (Choose two.)
A. IBM DB2 virtual machine
B. IBM Tivoli Directory Server virtual machine
C. Administrative Workstation virtual machine
D. IBM Tivoli Integration Composer virtual machine
E. IBM WebSphere Application Server virtual machine
Answer: A,E
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NO.4 Where can a user find the application to manage authorized assets?
A. Assets module, Assets application
B. Assets module, Authorized Assets application
C. IT Infrastructure module, Reconciliation application
D. IT Infrastructure module, Authorized Assets application
Answer: A
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NO.5 When installing an enterprise solution, which edition of IBM SmartCloud Control Desk can be
installed?
A. Only Entry Edition
B. Any product edition
C. Only Everyplace Edition
D. Only Service Provider Edition
Answer: B
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NO.6 Which IBM SmartCloud Control Desk V7.5 offering is appropriate for a customer needing only
a Service Desk and simple change management?
A. Everyplace
B. Entry Edition
C. Service Provider
D. IBM SmartCloud Control Desk
Answer: B
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NO.7 Which statement is true about the IBM SmartCloud Control Desk E-Mail Listener?
A. It can process encrypted messages.
B. It can process digitally signed messages.
C. It supports POP3 and IMAP protocols only.
D. It does not support embedded attachments.
Answer: C
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NO.8 An IBM SmartCloud Control Desk V7.5 (SCCD) system will be deployed with a new IBM Tivoli
Directory Server (TDS) and WebSphere Application Server. Which two options must be selected
during SCCD and its middleware installation in order to maintain the security group in TDS? (Choose
two.)
A. Use IBM Maximo internal authentication
B. Defer the update of the IBM Maximo database
C. Secure the J2EE server using the Directory Server
D. Use application server and LDAP for authentication only
E. Use application server and LDAP for authentication and user/group management
Answer: C,E
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